Privacy Policy & Terms of Use
Welcome to Resilient Lotus Psychotherapy. This website is owned and operated by Elizabeth Gallo Marriage and Family Therapist, Inc., a California S Corporation. By using this website, you agree to the following terms and policies.
Information We Collect
We may collect personal information that you voluntarily provide through this website, including:
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Name
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Email address
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Phone number
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Information submitted through contact forms
We may also collect limited non-identifying information (such as browser type or website usage data) through cookies or analytics tools.
How Your Information Is Used
Information collected may be used to:
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Respond to inquiries
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Provide information about services
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Schedule appointments
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Improve website functionality
Confidentiality & Communication
While we take reasonable steps to protect your information, communication through this website or email may not be fully secure. Please avoid submitting sensitive or confidential health information through website forms or email.
No Therapist-Client Relationship
Use of this website does not establish a therapist-client relationship. This includes submitting contact forms or sending emails. A formal relationship is established only after completing intake documentation and mutually agreeing to begin services.
Not Emergency Services
This website is not intended for crisis situations or emergency support.
If you are experiencing a mental health emergency, please call 911 or go to your nearest emergency room.
Third-Party Services
We may use third-party services to support our practice, including:
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SimplePractice, an electronic health record and client portal used for scheduling, documentation, and secure communication
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Google services (such as Google Analytics or Google Workspace) to help understand website traffic and manage communication
These third parties have their own privacy and security practices governing how your information is handled.
Cookies
This website may use cookies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.
Intellectual Property
All content on this website, including text, logos, and design, is the property of Resilient Lotus Psychotherapy and may not be copied, reproduced, or distributed without permission.
Limitation of Liability
We make reasonable efforts to ensure the accuracy of the information on this website; however, we make no guarantees. Your use of this website is at your own risk.
To the fullest extent permitted by law, the Practice disclaims any liability for damages arising from your use of this website.
Third-Party Links
This website may include links to external websites. We are not responsible for the content, accuracy, or privacy practices of those sites.
Your Rights
You may request to review, update, or delete your personal information by contacting us directly.
Changes to This Policy
We may update this Privacy Policy & Terms of Use at any time. Updates with a revised effective date will be posted on this page.
Service Area
Services are provided only to individuals located in California, in accordance with applicable licensure laws.
Contact Information
If you have any questions about this policy, please contact:
Resilient Lotus Psychotherapy
Elizabeth Gallo Marriage and Family Therapist, Inc.
admin@resilientlotus.net
Resources
24/7 National Suicide Prevention & Crisis Lifeline: Call 988
24/7 Mental Health Helpline: Call 800-854-771
Domestic Violence Hotline: Call 1-800-799-7233